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Is Your Remote Staff Secure?

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written by Matt Bullock posted on May 27, 2021

Can you maintain a secure remote work environment until it is safe to come back to the office? However you secured your remote team at the start of the pandemic, now is the time to take it a step further.

Are you confident in your remote cybersecurity?

36% of organizations have dealt with a security incident due to an unsecured remote worker — it would make sense if you’re worried about your organization’s security right now.

According to Morphisec’s Work-from-Home Employee Cybersecurity Threat Index, 20% of workers said their IT team had not provided any tips as they shifted to working from home.

Is that the case for your remote workers?

What Do You Need To Know About Remote Work Cybersecurity?

When the COVID-19 pandemic hit, it hit fast.

Despite what, in retrospect, may have seemed like a gradual build-up, it was virtually over the course of a single weekend in March that businesses across the US had to pivot to a remote work model.

Obviously, the first priority was maintaining business continuity. You needed to make sure your newly remote workers had the technology and the remote access necessary to do their work.

But the process doesn’t end there — security is a complicated undertaking for remote work models, and needs ongoing attention. In fact, 73% of organizations in the US and UK report unexpected challenges in maintaining their cybersecurity during the pandemic so far.

“We have been working with Accelera IT Solutions as our IT services company in Phoenix for several years now.”

“They monitor all of our workstations and servers 24 hours a day, 7 days a week. And they let us know immediately when it appears that there is a problem or even a potential problem.

They have an awesome customer portal that we can log into at any time to request support. It is fast and very user-friendly. Once a support ticket is submitted, someone from Accelera contacts you immediately to let you know they are working on your request. They can log in remotely to any of our workstations and/or network servers to fix problems, add software, and set up new users. Usually within minutes.”

Derek Wright, President

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What Does Effective Remote Work Cybersecurity Look Like?

Even before the pandemic, it was becoming increasingly common for businesses to hire remote workers — that is, staff members that work from home, outside of the business’ city of operation, and even much further away.

It’s important to recognize that when businesses start prioritizing remote access to data over the security of that data, they make an easy target for hackers.

Think of it this way — at the office, everything is protected by the same set of cybersecurity solutions. You have firewalls, antivirus software, etc. These are defenses that you’ve invested in and can trust.

Is the same true of your employees’ home networks and personal devices? Probably not.

With so many employees operating remotely, working from a laptop or smartphone, how can you be sure that your data is completely secure? Are you taking the necessary steps to maintain security while your staff works from home?

6 Necessary Components Of Remote Cybersecurity

  • Two-Factor Authentication: Two-factor authentication is a great way to add an extra layer of protection to the existing system and account logins. By requiring a second piece of information like a randomly-generated numerical code sent by text message, you’re able to make sure that the person using the login credentials is actually who they say they are. However, this isn’t just for websites and common user accounts — 2FA should also be enabled for VPN and Remote Desktops.
  • Conditional Access: This is a critical consideration for remote workers. In a recent study, 69% of businesses had encountered incidents of unauthorized access due to poorly implemented Identify and Access Management Policies. Conditional Access software gives you the ability to enforce controls on the access to apps in your environment, all based on specific conditions and managed from a central location. It’s an extra layer of security that makes sure only the right people, under the right conditions, have access to business data.
  • Data Loss Prevention (DLP): A DLP policy tracks sensitive data and where it’s stored, determines who has the authorization to access it, and prevents the accidental sharing of sensitive information.
  • Email Security: Did you know that 96% of phishing attacks and 49% of malware attacks originate as emails?

That’s why you should have a powerful email spam and content filter protecting your organization’s inboxes. The right filter will defend against phishing, blatant malware threats, and that don’t involve malware, including impostor emails and business email compromise (BEC).

  • Backups: Given that many businesses are using cloud-based platforms today, users often assume that their data is automatically backed up to a secure off-site location. But is that really the case? Reliable backup capability requires additional support. The key is in finding the right third-party backup solution to support your cloud-based accounts. By adding data backup capabilities, you can make sure all your bases are covered.
  • VPN: When you use a virtual private network (VPN), your data is encrypted, or hidden, as it moves from your device to the VPN and then continues onto the Internet. That makes it harder for an attacker to identify you as the source of the data.

Does Your Staff Know How To Maintain Security In A Remote Setting?

Did you know that more than 90% of cybersecurity incidents can be traced back to human error?

Cybersecurity awareness training is an essential part of an effective remote cybersecurity defense. Are your staff members supporting your cybersecurity? Or putting it at risk?

The fact is that what you (and your staff) don’t know could hurt you. If your staff isn’t up to date on the latest cybercrime scams, then they’re putting your data at risk, simple as that.

The key to truly comprehensive cybersecurity is simple, yet often overlooked: the user.

The best cybersecurity technology and practices in the world can be undone by one staff member who doesn’t understand how to use them, or how to protect the data they work with.

The right training services will offer exercises, interactive programs, and even simulated phishing attacks to test your staff on a number of key areas:

  • How to identify and address suspicious emails, phishing attempts, social engineering tactics, and more.
  • How to use business technology without exposing data and other assets to external threats by accident.
  • How to respond when you suspect that an attack is occurring or has occurred.

Need Expert Assistance With Securing Your Remote Workforce?

Accelera IT Solutions can help — over the course of the pandemic, we’ve gained extensive experience in helping our partners to launch, optimize, and secure remote work capabilities.

Now that the mad rush to go remote is over, it’s time to perfect your processes. You don’t have to do so alone.

Get in touch with the Accelera IT Solutions team to get started.

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