“We have been working with Accelera IT Solutions for several years now. We initially hired them to monitor and maintain our network servers and workstations. But after a few months, we realized that they could handle all of our computer & electronics needs. They monitor all of our workstations and servers 24 hours a day, 7 days a week. And they let us know immediately when it appears that there is a problem or even a potential problem.
They have an awesome customer portal that we can log into at any time to request support. It is fast and very user friendly. Once a support ticket is submitted, someone from Accelera contacts you immediately to let you know they are working on your request. They can log in remotely to any of our workstations and/or network servers to fix problems, add software and setup new users. Usually within minutes.
I would absolutely recommend them to anyone that is looking for a company to handle all of their IT needs. They are very good.”