Managed IT Services

Managed IT Services

Managed IT Services make it possible for your business to delegate IT operations to an expert third-party company. Known as managed service providers (MSPs), these companies are responsible for the entirety or portions of your business IT systems, depending on what your Service Level Agreement outlines. Their responsibilities range from specific on-demand responses to round-the-clock coverage of IT functions.

Your company can leverage managed IT services to reduce the workload on your internal IT team or fill the gaps left by the existing skill sets. MSPs provide various services on-premises or remotely to improve your business uptime management, reduce operational costs, and increase overall IT efficiency.

How Accelera Delivers Managed IT Services

Accelera IT Solutions provides Fully Outsourced Managed IT Services, where we offer comprehensive support for your IT functions. We use a holistic approach to manage your IT department if you don't have the in-house skills or resources to effectively manage your IT infrastructure. Trust us to shoulder your IT responsibilities at a cost you can afford while increasing your business efficiency and competitiveness. Your business will scale fast and gain a secure and controlled IT infrastructure by entrusting us with your entire IT department.

Co-Managed IT Services

On the other hand, we understand that your business may not have the budget for fully outsourced managed IT services. Accelera IT steps in as your trusted Co-Managed IT Service provider. This arrangement also works well if you have an existing internal IT team but want to take some responsibilities off their shoulders. We help with the complex functions that call for more expertise, including:

• Helping your business meet the industry regulations
• Managing the complexities of IT networks
• Application updates
• Cybersecurity solutions
• Hardware replacements
• Software licenses, among others

Our Co-Managed IT Services help blend the convenience of an internal team with the comprehensive knowledge of a professional service provider. Talk to us, and let's together customize the IT services to keep in-house and which to partner with Accelera.

Accelera IT Solutions Managed IT Services

Accelera IT has a wide range of managed IT services to provide:

• Remote monitoring and management of your IT infrastructure and hardware
• Security services including penetration testing, monitoring, incident response, and threat hunting for protection from internal and external threats
• Cloud services including configuration, monitoring, and management
• Communications support
• Patch management that entails weekly approval and installation of Microsoft software updates and security patches
• Help desk support services
• Monthly reporting and recommendations based on our findings
• On-site support for hardware and software problems
• Consulting in virtual server design, new construction, network architecture planning, and expansion

Why Work with Accelera IT Solutions

Working with Accelera is the best way to turn your IT into a profit center. You will get:

• Scalable support: we aim at saving you hours of frustration and lost money when your systems won't work as they should. This is why if you have five technical issues happening simultaneously, we will send five technicians to attend to each problem to get you back up and running as quickly as possible.
• Industry and regulatory compliance: it is a technology-centric necessity for your business to become and stay industry compliant. As such, we scan your networks, train your staff, and manage a plan that helps you remain compliant.
• Vendor relations and research and development assistance: we act as the point of contact between you and your hardware and software vendors to allow you to concentrate on your core business instead of dealing with hardware or software problems. We also dedicate our time to research new software and technology solutions to help your business grow.
• Cost-effective IT support: we use a subscription-based model to charge for our managed IT services. You will spend less on IT services than you would by having a dedicated IT employee in the long run. By partnering with us, you will have access to a large pool of knowledgeable and experienced IT experts for all-rounded support when you need it.